DeCODE Terms of Service

This is an English translation of the Korean original. In the event of any discrepancy, the Korean version prevails (Article 6, Paragraph 2).

Service name DeCODE : CODE ZIGU, abbreviated as DeCODE

Last updated: October 16, 2026

Version: v1.0

Chapter 1 General Provisions

Article 1 (Purpose)

The purpose of these Terms is to set forth the rights, obligations, responsibilities, and other matters between the Company and Members in connection with the use of the DeCODE app service (hereinafter referred to as "DeCODE") provided by Exodus Ent. Co., Ltd. (hereinafter referred to as the "Company"), the digital content provided online through it (hereinafter referred to as "Content"), and all related services.

Article 2 (Definitions)

The definitions of the terms used in these Terms are as follows.

"DeCODE" means the CODE ZIGU exclusive private messaging and community app service provided by the "Company", through which Users may use and participate in the messages and related content of CODE ZIGU "Artists" and use all related services. "DeCODE" provides automatic translation into 12 languages for content displayed on screen as text.

"User" means a person who accesses "DeCODE" and intends to use the "Content" and all related services provided by the "Company" in accordance with these Terms.

"Member" means a "User" who has entered into a service agreement with the "Company" and has been granted an account, and who may continuously receive information from the "Company" and continuously use the services provided by the "Company".

"Artist" means a member of CODE ZIGU who posts messages and content on "DeCODE" through an artist account issued by the "Company".

"Signal" means a message sent by an "Artist" to a "Member" through "DeCODE" and the reply that the "Member" sends in response thereto.

"Space" means an area within "DeCODE", such as the feed, media, live, and notices, in which a "Member" views and participates in content related to an "Artist".

"Subscription" means a monthly, automatically renewing Paid Service that a "Member" joins on a per-"Artist" basis in order to use subscriber-only services such as the "Signal" of a particular "Artist", and payment is made through an "App Market".

"Token" means free-of-charge goods used for voting within "DeCODE", which the "Company" does not sell directly but grants as a gift for each "Photocard" provided or through events determined by the "Company". "Tokens" have no expiration period and do not lapse except in the cases set forth in these Terms, and are not cash, deposits, or other financial products and do not bear interest.

"Spark" means paid, consumable goods used exclusively for live sponsorship, which a "Member" purchases through "App Market" payment, and which are sold in 5 product units. "Sparks" are not cash, deposits, or other financial products and do not bear interest.

"Photocard" means digital goods containing images and other materials related to an "Artist", which, when purchased by a "Member", are allocated at random with priority given to cards that the "Member" does not hold.

"Pass" means a fixed-term right to use the subscriber-only services of a particular "Artist" for a set period by registering, on "DeCODE", a code issued by the "Company" or by a partner designated by the "Company", which does not renew automatically and is not sold within the app.

"Paid Service" means a service that a "Member" uses in return for consideration, such as "Subscription", "Spark", and "Photocard".

"App Market" means an operator that provides distribution of the "DeCODE" app and in-app payment, such as the Apple App Store and Google Play.

Article 3 (Provision of Identity Information, Etc.)

The "Company" shall post the contents of these Terms, its trade name, the name of its representative, the address of its place of business (including the address of a place where consumer complaints can be handled), telephone number, e-mail address, business registration number, mail-order business report number, Chief Privacy Officer, and other such matters on the settings screen within the "DeCODE" app and on the web page operated by the "Company" so that "Users" may easily become aware of them. However, the Terms may be made available for "Users" to view through a linked screen.

Article 4 (Posting of the Terms, Etc.)

(1) The "Company" shall post the contents of these Terms on the web page operated by the "Company" and shall make them available for "Members" to review through a linked screen on the terms and information item of the settings screen within the "DeCODE" app, the consent screen at the time of membership registration, the Paid Service payment screen, and the subscription management screen.

(2) The "Company" shall install technical devices, such as a customer center within "DeCODE", so that "Users" may raise questions to and receive answers from the "Company" regarding the contents of these Terms.

Article 5 (Amendment of the Terms, Etc.)

(1) The "Company" may amend these Terms to the extent that it does not violate relevant laws such as the Content Industry Promotion Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc. (hereinafter the "Information and Communications Network Act"), the Act on the Consumer Protection in Electronic Commerce, Etc., and the Act on the Regulation of Terms and Conditions.

(2) Where the "Company" amends the Terms, it shall specify the date of application and the reason for the amendment and announce them, together with the current Terms, in the notices within "DeCODE" from 7 days prior to the date of application until a considerable period after the date of application, and shall notify existing "Members" of the amendment by app push notification. However, where the "Company" changes the Terms unfavorably to "Members" or changes material matters of the Terms, it shall specify the date of application and the reason for the amendment and announce them, together with the current Terms, in the notices within "DeCODE" from 30 days prior to the date of application until a considerable period after the date of application, and shall notify existing "Members" of the amendment by app push notification.

(3) A "Member" has the right to refuse the amended Terms and may express an intention to refuse within 15 days from the date on which the amended Terms are announced. Where a "Member" refuses, the "Company" may terminate the service agreement with such "Member" after giving prior notice to the "Member" with a period of 15 days set. The "Company" does not maintain a separate re-consent procedure for amended Terms.

(4) Where a "Member" does not express an intention to refuse within the period under Paragraph 3, or uses "DeCODE" on or after the date of application, the "Member" shall be deemed to have consented to the amended Terms.

Article 6 (Interpretation of the Terms)

(1) Matters not provided for in these Terms and the interpretation of these Terms shall be governed by the Content Industry Promotion Act, the Act on the Consumer Protection in Electronic Commerce, Etc., the Act on the Regulation of Terms and Conditions, the Content User Protection Guidelines determined by the Minister of Culture, Sports and Tourism, other relevant laws, or commercial practice.

(2) These Terms may be translated into and provided in languages supported by "DeCODE" in addition to Korean, in consideration of the convenience of "Users". Where a translated version of the Terms differs from the Korean version of the Terms, the Korean version of the Terms shall prevail in interpretation and application.

Article 7 (Detailed Operating Standards)

(1) The "Company" may establish detailed operating standards necessary to apply these Terms. Matters that affect the rights and obligations of "Members" shall be posted within "DeCODE" or on a linked screen, and other matters shall be operated by the "Company" within the scope set forth in these Terms.

(2) Detailed figures and lists for the prevention of improper use, such as the stage-by-stage application standards for restriction of use, the cumulative report threshold for automatic hiding of postings, the standards for limiting repeated transmissions, and the list of prohibited words, shall be managed internally by the "Company" and shall not be disclosed externally. This is because disclosure would become a means of circumvention and the purpose could not be achieved.

(3) Detailed operating standards may not be established differently from the matters set forth in these Terms, and where they conflict with these Terms, these Terms shall prevail.

Chapter 2 Membership Registration

Article 8 (Membership Registration)

(1) Membership registration is concluded when a "User" consents to each of these Terms, the Privacy Policy, and the item confirming that the "User" is 14 years of age or older, applies for membership registration, and the "Company" accepts such application. The "Company" records the time of consent and the version of the Terms consented to.

(2) An application for membership registration is made by a "User" linking the "User"'s own Apple account or Google account with "DeCODE" in a manner permitted by the "Company".

(3) In principle, the "Company" accepts membership registration for the applications of "Users" described above. However, the "Company" may decline to accept applications falling under any of the following subparagraphs.

Where the applicant has previously lost membership status under these Terms

Where the applicant re-registers or creates a new account for the purpose of evading a restriction of use under Article 29

Where an account in another person's name is used

Where false information is entered, or the matters presented by the "Company" are not entered

Where a child under 14 years of age has entered personal information without the consent of a legal representative

Where approval is impossible due to reasons attributable to the "User", or where the application is made in violation of other prescribed matters

Where membership registration is made through a method not permitted by the "Company"

Where there are other grounds not to accept the "User"'s application

(4) The "Company" may withhold acceptance where there is insufficient capacity in service-related facilities, or where there are technical or business problems.

(5) Where the "Company" does not accept or withholds acceptance of an application for membership registration pursuant to Paragraphs 3 and 4, the "Company" shall inform the applicant thereof. This shall not apply where notification to the applicant is impossible without reasons attributable to the "Company".

(6) The membership registration agreement shall be deemed formed at the time the "Company"'s acceptance reaches the "User".

Article 9 (Prohibition of Membership Registration by Persons Under 14 Years of Age)

A person under 14 years of age may not register as a "Member" of "DeCODE", regardless of whether a legal representative such as a parent has given consent.

Article 10 (Change of Member Information)

(1) A "Member" may view and modify the "Member"'s own Codename, profile image, and introduction at any time through the MY screen within the "DeCODE" app.

(2) Information on the Apple account or Google account linked at the time of membership registration must be changed through the relevant account provider, and where the matters submitted at the time of application for membership registration have changed, the "Member" shall inform the "Company" of such changes through the "DeCODE" customer center.

(3) The "Company" shall not be liable for any disadvantage arising from a failure to inform the "Company" of the changes under Paragraph 2.

Article 10-2 (Codename)

(1) A "Codename" is a name representing a "Member" on "DeCODE" and is subject to the standards in the following subparagraphs.

Length: not less than 1 character and not more than 20 characters

Permitted characters: the characters and numerals of the language set by the "Member", underscore (_), hyphen (-), and period (.). Spaces, emoji, and other special characters may not be used

Change: may be changed on the MY screen within the "DeCODE" app, with no limit on the number of changes or the interval between changes

(2) A "Codename" falling under any of the following subparagraphs is restricted from use.

A "Codename" that contains profanity, vulgar language, or sexual expressions, or that expresses such through modification or combination thereof

A "Codename" that constitutes a malicious expression toward, harassment of, or hate speech against an "Artist", or that discriminates against or demeans a particular race, ethnicity, nationality, gender, religion, disability, occupation, or the like

A "Codename" that causes the "Member" to be mistaken for an "Artist" in person, or that impersonates the "Company", operations staff, or an official account

A "Codename" that contains politically sensitive expressions, such as the name of a politician or a political slogan

(3) A "Codename" that falls under the prohibited words registered by the "Company" or the automated detection filter is restricted from being saved at the setting stage, and the "Member" may modify the expression and set it again.

(4) A "Codename" that violates Paragraph 2 may be changed by the "Company" to a "Codename" in an arbitrary default format, and the fact of the change shall be notified to the "Member" in person. The "Member" may set the changed "Codename" again. Where a "Member" repeatedly sets a "Codename" that violates Paragraph 2, this shall constitute grounds for restriction of use under Article 29.

(5) The input-stage restriction under Paragraph 3 applies equally to the Nickname that a "Member" sets in the conversation with each "Artist". Because a Nickname is displayed only to the relevant "Member" and "Artist", subparagraphs 3 and 4 of Paragraph 2 do not apply.

Article 11 (Obligations of a "Member" Regarding Account Management)

(1) The responsibility for managing a "Member"'s account rests with the "Member", and the "Member" shall not allow a third party to use it.

(2) Where a "Member" becomes aware that the account has been misappropriated or is being used by a third party, the "Member" shall immediately notify the "Company" thereof and follow the guidance of the "Company".

(3) In the case of Paragraph 2, the "Company" shall not be liable for any disadvantage arising because the relevant "Member" did not notify the "Company" of such fact, or, even where notification was given, did not follow the guidance of the "Company".

Article 12 (Notice to "Members")

(1) Where the "Company" gives notice to a "Member", unless otherwise provided in these Terms, it may do so by the e-mail address of the account linked by the "Member" at the time of registration or by "DeCODE" app push notification (operational notice), or by other such means. Operational notices are sent regardless of the "Member"'s notification settings.

(2) In the case of notice to all "Members", the "Company" may substitute posting in the notices within "DeCODE" for 7 days or more for the notice under Paragraph 1. However, for matters that have a material effect in connection with the "Member"'s own transactions, the notice under Paragraph 1 shall be given.

Article 13 (Withdrawal of Membership, Loss of Membership Status, Etc.)

(1) A "Member" may request withdrawal from the "Company" at any time through the account deletion function on the settings screen within the "DeCODE" app, and the "Company" shall process the withdrawal of membership immediately upon the "Member"'s confirmation.

(2) Once withdrawal is processed, the "Member"'s access to "DeCODE" is blocked immediately, and the withdrawn account and its use records are not restored.

(3) The "Company" shall retain the information of a withdrawn "Member" for 30 days from the date of withdrawal for purposes such as responding to inquiries, and shall thereafter destroy it. However, transaction and payment records, consent histories, and other such records that must be preserved under relevant laws shall be stored separately for the period prescribed by the relevant law and thereafter destroyed, and the details shall be governed by the Privacy Policy.

(4) Where a "Member" requests withdrawal while a "Subscription" is in effect, the "Company" shall guide the "Member" to first cancel the "Subscription" in the "App Market". Where a "Member" withdraws without cancelling the "Subscription", the automatically renewing payment of the "App Market" may continue, and the "Company" shall not be liable for any disadvantage arising therefrom.

(5) Where a withdrawn "Member" registers again with the same Apple account or Google account (the same e-mail), this shall be processed as a new registration, and previous use records shall not be carried over.

(6) Where a "Member" violates these Terms, the "Company" may restrict or cause the loss of membership status pursuant to Article 29.

Chapter 3 Content Use Agreement

Article 14 (Posting of the Details of "Content", Etc.)

(1) The "Company" shall display the following matters on the initial use screen or the product detail screen of the relevant "Content" in a manner easily understandable to "Members".

The name or title of the "Content"

The date of production and display of the "Content"

The name of the producer of the "Content" (in the case of a corporation, the name of the corporation), address, and telephone number

The details, method of use, usage fee, and other terms of use of the "Content"

(2) The "Company" shall provide "Users", in the course of concluding the agreement, with information on the devices on which each item of "Content" can be used and the minimum technical specifications required for use.

Article 15 (Formation of the Service Agreement, Etc.)

(1) A "Member" applies for use through the following or a similar procedure provided by the "Company". The "Company" shall provide information regarding the matters in each subparagraph before the conclusion of the agreement so that the "Member" may accurately understand them and transact without mistake or error.

Viewing and selecting from the list of "Content"

Confirmation of the contents of the Terms and of the matters relating to the measures taken by the "Company" with respect to "Content" for which withdrawal of subscription is not possible

Indication of consent to these Terms and of confirmation or refusal of the matters in subparagraph 2 above

Confirmation of the application for use of the "Content" or consent to the "Company"'s confirmation

Payment confirmation on the payment screen provided by the "App Market"

(2) The "Company" may decline or withhold acceptance where a "Member"'s application for use falls under any of the following subparagraphs.

Where another person's name or another person's account is used

Where false information is entered, or the matters presented by the "Company" are not entered

Where a minor intends to use "Content" the use of which is prohibited under the Youth Protection Act

Where there is insufficient capacity in service-related facilities, or where there are technical or business problems

Where the "Member" has been subject to a restriction of use pursuant to Article 29

Where there are other grounds not to accept

(3) The agreement shall be deemed formed at the time the payment receipt issued by the "App Market" reaches the "Member" as the notice of confirmation of receipt under Article 17, Paragraph 1.

(4) The "Company"'s manifestation of intention to accept shall include confirmation of the "Member"'s application for use, information on whether the service can be provided, and information on the correction and cancellation of the application for use.

Article 16 (Special Provisions on Service Agreements with Minors)

(1) Where a minor "Member" under 19 years of age intends to use a Paid Service, the "Company" shall take measures to give notice, before the conclusion of the agreement, that the minor in person or the legal representative may cancel the agreement unless the consent of a legal representative such as a parent is obtained or ratification is obtained after the conclusion of the agreement. For this purpose, the "Company" shall display on the payment screen a notice to the effect that "payments by minors may require the consent of a legal representative and are subject to the store's family approval function (such as Ask to Buy)".

(2) Where a minor has made a payment without the consent of a legal representative, the minor in person or the legal representative may cancel such payment. However, cancellation may be restricted where the minor's payment for a Paid Service is within the scope permitted for disposal by the legal representative, or where it arose from the minor's fraudulent means.

(3) Whether a party to a Paid Service purchase agreement is a minor shall be determined on the basis of the mobile device on which the payment was made, information on the person who executed the payment, the holder of the payment method, and the like, and the "Company" may request the submission of documents capable of proving that the person is a minor and a legal representative in order to confirm whether the cancellation is legitimate.

(4) Notwithstanding Paragraphs 1 through 3, where a minor has concluded a Paid Service agreement by means such as misappropriating another person's information or using another person's account, or where a minor has, by deception, caused others to believe that the minor was an adult or that the consent of a legal representative existed, the minor in person or the legal representative may not cancel the agreement even in the absence of the legal representative's consent.

(5) Cancellation and refund under Paragraph 2 shall follow the payment cancellation and refund procedures of the "App Market", and the "Company" shall endeavor to complete processing as promptly as possible from the date on which it receives the documents under Paragraph 3 from the "Member".

Article 17 (Notice of Confirmation of Receipt, Change and Cancellation of an Application for Use)

(1) Where there is an application by a "Member" for the use of a Paid Service, the "Company" shall give the "Member" a notice of confirmation of receipt, and where payment is made through the "App Market", the payment receipt issued by the "App Market" shall substitute for the notice of confirmation of receipt.

(2) A "Member" who has received a notice of confirmation of receipt may, where there is a discrepancy in the manifestation of intention or the like, request a change or cancellation of the application for use immediately after receiving the notice of confirmation of receipt, and where there is a request by the "Member" before the service is provided, the "Company" shall process it in accordance with such request without delay. However, where payment has already been made, the provisions of Articles 27 and 28 concerning withdrawal of subscription and the like shall apply.

Article 18 (Obligations of the "Company")

(1) The "Company" shall exercise the rights and perform the obligations set forth in the laws and these Terms in good faith and with sincerity.

(2) The "Company" shall establish a security system for the protection of personal information (including credit information) so that "Members" may use the "Content" safely, and shall disclose and comply with its Privacy Policy.

(3) Where the "Company" recognizes as legitimate an opinion or complaint raised by a "Member" in connection with the use of Content, it shall handle it without delay. With respect to opinions or complaints raised by a "Member", the "Company" shall communicate the process and result of handling through the customer center, in-app notifications, e-mail, or the like.

(4) Where the "Company" violates an obligation set forth in these Terms intentionally or negligently, it shall compensate for the damages incurred by the "Member" as a result thereof.

Article 19 (Obligations of "Users" and Others)

(1) "Users" and "Members" shall not engage in the following acts.

Entry of false information at the time of application or change

Misappropriation of another person's information

Alteration of information posted by the "Company"

Transmission or posting of information prohibited by the "Company" (such as computer programs)

Infringement of the copyrights and other intellectual property rights of the "Company", "Artists", and other third parties

Acts that damage the reputation of, or interfere with the business of, the "Company", "Artists", and other third parties

Acts of disclosing or posting on "DeCODE" obscene or violent words or writings, images, sounds, or other information contrary to public order and good morals

Acts of photographing, capturing, recording, or reproducing content within "DeCODE", such as "Signals" sent by "Artists", the content of "Spaces", and "Photocards", or distributing them outside "DeCODE", without the prior consent of the "Company"

Acts of improperly using multiple accounts, such as creating or using another account in order to evade a restriction of use under Article 29

Acts of accessing "DeCODE" or performing messaging, commenting, voting, or the like using automated means such as macros or bots

Acts of impersonating an "Artist", the "Company", operations staff, or an official account

Acts of posting or distributing another person's personal information on "DeCODE"

Other illegal or improper acts

(2) Postings, comments, Fan Letters, "Signal" replies, live chats, voting comments, and other Member-generated content that a "Member" posts or transmits on "DeCODE" shall not contain the matters in the following subparagraphs.

Violation of "Artist" protection: content that directly refers to an "Artist" and uses negative expressions, content that promotes comparison among members, ranking, or the taking of sides, content that demeans or maliciously evaluates an "Artist"'s appearance, ability, or private life, content that spreads false information about an "Artist", and content that threatens an "Artist"'s safety or implies stalking

Violation of respect for other "Members": profanity, defamation, personal attacks, harassment or threats directed at a particular "Member" or group, and content that instigates discord or incites conflict

Harmful or dangerous content: violent or cruel content, sexually explicit or lascivious content, content that encourages or glamorizes self-harm or suicide, content that encourages or provides guidance on illegal acts, and content harmful to children and youth

Spam and false information: flooding through repeated posting of the same content, commercial advertising or promotion not permitted by the "Company", content that spreads false information or rumors, and content for the purpose of phishing or fraud

Infringement of copyright and portrait rights: content that reproduces or distributes another person's work without authorization, content that shares illegal streaming or illegal download links, and content that reprocesses and distributes official content without authorization

(3) "Users" and "Members" shall comply with relevant laws, the provisions of these Terms, the usage guidance and precautions announced in connection with the "Content", the matters notified by the "Company", and the like, and shall not engage in other acts that interfere with the business of the "Company".

Article 20 (Method of Payment)

(1) The price for the use of "Content" shall be paid by the in-app payment method provided by the "App Market" operator. The "Company" shall not additionally collect any fee of any kind with respect to the "Member"'s method of payment.

(2) The price of a Paid Service shall be based on the price displayed on the in-app payment screen, and the "App Market" may convert and bill it in the currency of the "Member"'s country or region.

Article 21 (Provision and Suspension of the Content Service)

(1) In principle, the Content service is provided 24 hours a day, all year round.

(2) The "Company" may temporarily suspend the provision of the Content service in the event of maintenance, inspection, replacement, or malfunction of information and communications facilities such as computers, interruption of communications, or where there are considerable operational reasons. In such case, the "Company" shall notify "Members" by the method set forth in Article 12 [Notice to "Members"]. However, where there are unavoidable reasons why the "Company" cannot give prior notice, notice may be given afterwards.

(3) The "Company" shall compensate for damages incurred by "Members" due to the temporary suspension of the provision of the Content service without considerable reason. However, this shall not apply where the "Company" proves that there was no intent or negligence.

(4) The "Company" may conduct regular inspections where necessary for the provision of the Content service, and the time of regular inspections shall be as announced in the notices within "DeCODE" or by operational notice.

(5) Where the "Company" becomes unable to provide the Content service within "DeCODE" or the "DeCODE" service due to reasons such as conversion of the line of business, abandonment of the business, integration among companies, or deterioration of profitability, the "Company" shall notify "Members" by the method set forth in Article 12 [Notice to "Members"] and shall compensate "Members" in accordance with the conditions set forth in Paragraph 6.

(6) In the case of the preceding paragraph, the "Company" shall refund, in accordance with the Content User Protection Guidelines, Paid Services that have not been used or for which the usage period remains, namely the remaining period of the "Subscription" and the balance of "Sparks" purchased by the "Member" for consideration. "Tokens", "Sparks" granted free of charge through events and the like, and other "Content" not falling under Paid Services are excluded from the scope of refund, and "Members" may not claim damages with respect thereto. For Paid Services with no limit on the usage period, the period up to the date of termination of the service shall be deemed the usage period of the relevant Paid Service.

Article 22 (Change of the Content Service)

(1) The "Company" may, where there is a considerable reason, change the Content service being provided in accordance with operational or technical needs.

(2) Where the "Company" changes the details, method of use, or hours of use of the Content service, it shall post the reason for the change, the details of the Content service to be changed, the date of provision, and the like in the notices within "DeCODE" at least 7 days prior to the change.

(3) In the case of Paragraph 2, where the changed details are material or unfavorable to "Members", the "Company" shall notify the "Members" who receive the relevant Content service by the method set forth in Article 12 [Notice to "Members"] and obtain their consent. In such case, the "Company" shall provide the pre-change service to "Members" who refuse consent. However, where the provision of such service is impossible, the "Company" may terminate the agreement.

(4) The "Company" shall compensate for damages incurred by "Members" due to a change of service under Paragraph 1 and termination of the agreement under Paragraph 3.

Article 23 (Provision of Information and Placement of Advertisements)

(1) The "Company" may provide "Members" with various information deemed necessary during the use of Content by means such as the notices within "DeCODE" or app push notifications.

(2) Where the "Company" transmits advertising information for commercial purposes (recommendations, benefit announcements, and the like) by app push notification, it shall transmit such information only where the "Member" has given prior consent by turning on the relevant item in the notification settings within the "DeCODE" app, and such item is provided in the off state by default. A "Member" may refuse receipt at any time by turning off the relevant item in the notification settings.

(3) The "Company" shall not transmit advertising information during the hours from 9:00 p.m. to 8:00 a.m. the following day. However, this shall not apply where a "Member" has separately consented to receipt during these hours.

(4) Notices concerning service inspections, failures, transactions, accounts, and safety (operational notices) do not constitute advertising information and are transmitted regardless of the "Member"'s notification settings.

(5) The "Company" does not place third-party advertisements within "DeCODE".

Article 24 (Deletion and Relocation of Postings)

(1) Where media materials harmful to youth in violation of the Information and Communications Network Act are posted on "DeCODE", the "Company" shall delete them without delay.

(2) A person whose legal interests have been infringed by information posted on "DeCODE" may request the "Company" to delete such information or to post rebuttal content. In such case, the "Company" shall take necessary measures without delay and immediately notify the applicant thereof.

(3) A "Member" may report a posting that violates these Terms through the reporting function within "DeCODE", and the receipt and handling of reports shall be governed by Article 24-2.

(4) The "Company" may change the location at which a "Member"'s posting is placed in accordance with a change in the composition of the service, and shall give prior notice thereof to the "Member".

Article 24-2 (Reporting and Handling)

(1) A "Member" may submit a report on the following grounds through the reporting function for each posting, comment, reply, and the like.

Spam and flooding

Profanity and hate speech

Sexual content

Exposure of personal information

Infringement of copyright and portrait rights

Other (direct entry)

(2) The reporter's information is not disclosed to the person reported. The same "Member" may not submit duplicate reports on the same content, and reported content is hidden from the screen of the relevant "Member" immediately upon reporting.

(3) A report of infringement of copyright or portrait rights requires the submission of evidence of rights. Evidence of rights means materials capable of confirming the holding of rights, such as the original file, the original photograph, or the initial posting history, and in the case of a report of infringement of portrait rights, includes materials capable of confirming that the reporter is the person depicted. The "Company" may additionally request other materials where necessary for review. Evidence shall be submitted through the reporting screen or the customer center within the "DeCODE" app, and a report without evidence shall be received but placed in a pending-review status with guidance for supplementation.

(4) Content for which reports from different accounts have accumulated to or beyond the standard set by the "Company" is automatically subject to temporary hiding and registered on the review list. Repeated reports from the same account are counted as 1 case.

(5) The "Company" shall review received reports promptly, and shall give priority review to reports of sexual content, exposure of personal information, and infringement of copyright and portrait rights, as well as reports received from "Artists". The result of the review shall be determined as one of the following subparagraphs.

Dismissal

Dismissal due to a false or malicious report

Hiding (restorable)

Forced deletion

Forced revision (correction or removal of the problematic passage)

(6) The fact of a measure taken against content is notified only to the author in person, and whether a measure has been taken is not displayed distinguishably on the screens of other "Members". The result of the handling of a report is notified to the reporter at the receipt stage and at the completion-of-measure stage. The author may file an objection through the notification screen, and the "Company" shall review it within 3 business days.

(7) Where reports dismissed as false or malicious pursuant to subparagraph 2 of Paragraph 5 reach 5 cases within 30 days, the reporting function of the relevant "Member" shall be suspended for 30 days, and where suspension of the reporting function is repeated, the suspension period shall be extended to 90 days. Simple dismissals are not counted.

Article 25 (Attribution of Copyright, Etc.)

(1) Copyright and other intellectual property rights in works created by the "Company" belong to the "Company".

(2) Copyright and other intellectual property rights in works provided by an "Artist" or by the agency of CODE ZIGU, such as "Signals", the content of "Spaces", and "Photocards" provided on "DeCODE", belong to the "Artist", the agency, or the relevant rights holder.

(3) A "Member" shall not use for commercial purposes, or allow a third party to use, information obtained through use of the services provided by the "Company" in which intellectual property rights belong to the "Company", an "Artist", or the relevant rights holder, by means of reproduction, transmission, publication, distribution, broadcasting, or otherwise, without the prior consent of the rights holder.

(4) A "Member" shall not photograph, capture, record, or reproduce "Signals", the content of "Spaces", live broadcasts, "Photocards", and the like within "DeCODE", or distribute them outside "DeCODE", without the prior consent of the rights holder, and where damage arises to the "Company", an "Artist", or a third party as a result of a violation thereof, the "Member" shall bear responsibility therefor.

(5) The copyright in postings such as replies, comments, Fan Letters, and live chats posted by a "Member" within "DeCODE" belongs to the author of the relevant posting.

(6) Postings that a "Member" posts within "DeCODE" may be exposed within "DeCODE", subject to automatic translation into 12 languages, and exposed in related promotions, and may be posted with partial modification, reproduction, or editing to the extent necessary for such exposure and translation. In such case, the "Company" shall comply with the provisions of the Copyright Act, and the "Member" may at any time take measures such as deletion or non-disclosure with respect to the relevant posting through the customer center or the management functions within "DeCODE".

(7) Where a "Member" has posted a posting on "DeCODE", the "Member" shall be deemed to have granted the "Company" the right to use such posting within the scope of Paragraph 6. Where the "Company" intends to use a "Member"'s posting by a method other than those in Paragraph 6, it shall obtain the "Member"'s prior consent through e-mail, in-app notification, or the like.

Article 26 (Protection of Personal Information)

(1) The "Company" collects the minimum personal information necessary for "Users" and "Members" to use the Content, and endeavors to protect the personal information of "Users" and "Members" as prescribed by relevant laws.

(2) Where the "Company" collects, uses, provides, or entrusts the personal information of "Users" and "Members", it shall obtain the necessary consent in accordance with relevant laws, and details such as the purpose, items, and retention period shall be governed by the Privacy Policy.

(3) "Users" and "Members" may at any time request access to, correction of, deletion of, and suspension of the processing of their own personal information, and the "Company" shall take necessary measures without delay in accordance with the procedures prescribed by the Privacy Policy.

(4) The protection and use of personal information shall be governed by relevant laws and the "Company"'s Privacy Policy.

Chapter 4 Withdrawal of Subscription, Rescission and Termination of the Content Use Agreement, and Restriction of Use

Article 27 (Withdrawal of Subscription by a "Member")

(1) A "Member" who has concluded an agreement with the "Company" concerning the use of a Paid Service may withdraw the subscription within 7 days from the later of the date of purchase or the date on which the Paid Service becomes available for use, without bearing any separate fee, penalty, or the like.

(2) A "Member" may not, against the will of the "Company", withdraw the subscription under Paragraph 1 in the cases falling under the following subparagraphs.

Where the goods or the like have been lost or damaged due to reasons attributable to the "Member"

Where the "Member" has used or partially consumed the goods. In the case of "Sparks", the quantity already used for sponsorship falls under this

Where the provision of the Content has commenced. Because a "Photocard" is digital content that is allocated and the provision of which commences immediately upon purchase, withdrawal of subscription is restricted after allocation. However, in the case of an agreement composed of divisible content, this shall not apply to the portion the provision of which has not commenced

In the case of goods or services that the "Member" acquired without paying consideration, such as "Tokens", "Sparks" granted free of charge through events and the like, and "Passes"

(3) In the case of goods or the like for which withdrawal of subscription and the like is not possible pursuant to the provisions of subparagraphs 2 through 3 of Paragraph 2, the "Company" shall take measures so that the exercise of the right of withdrawal of subscription and the like is not obstructed, such as by clearly indicating such fact in a place where the "Member" can easily become aware of it, such as the payment screen or the product detail screen, or by providing information about the Content. If the "Company" has not taken such measures, the "Member" may withdraw the subscription notwithstanding the grounds for restriction of withdrawal of subscription under subparagraphs 2 through 3 of Paragraph 2.

(4) Notwithstanding the provisions of Paragraphs 1 through 3, where the substance of a Paid Service differs from the display or advertising content, or has been performed differently from the content of the agreement, a "Member" may withdraw the subscription within 3 months from the date of purchase or the date on which the Paid Service became available for use, and within 30 days from the date on which the "Member" became aware or could have become aware of such fact.

(5) A "Subscription" is automatically renewed each month, and unless it is cancelled on the subscription management screen of the "App Market" by 24 hours before the next renewal date, the usage fee for the next period will be charged. Cancellation of, refund for, and review of payment history for a "Subscription" are processed on the subscription management screen of the "App Market", and a function to cancel directly within the "DeCODE" app is not provided. The "Company" does not provide a free trial period for "Subscriptions".

(6) Applications for withdrawal of subscription and refund for Paid Services shall follow the refund procedures provided by the "App Market", and a "Member" may express such intention to the "Company" or request guidance on the procedure through the "DeCODE" customer center. Withdrawal of subscription takes effect when the "Member" expresses such intention to the "App Market" or the "Company" (in the case of a written document, on the date of dispatch thereof).

(7) The "Company" shall reply to the "Member" without delay of such fact after receiving the manifestation of intention of withdrawal of subscription expressed by the "Member".

(8) Before making a manifestation of intention of withdrawal of subscription on the grounds under Paragraph 2, a "Member" may set a considerable period and demand cure of the defect in the complete "Content" or in the use of the service.

Article 28 (Effects of Withdrawal of Subscription and of Rescission or Termination of the Agreement by a "Member")

(1) The "Company" shall refund the payment by the same method as the payment of the price within 3 business days from the date on which the "Member" made the manifestation of intention of withdrawal of subscription, or from the date on which the "Company" replied to the "Member"'s manifestation of intention of rescission or termination of the agreement, and where a refund by the same method is impossible, the "Company" shall immediately notify the "Member" thereof and refund by the method chosen by the "Member". A refund of a price paid through the "App Market" shall be made in accordance with the refund procedures and policies of the "App Market". In such case, where the "Company" delays the refund of the price of the Content to the "Member", the "Company" shall pay delay interest calculated in accordance with the "Content User Protection Guidelines" for the period of such delay (hereinafter referred to as "delay compensation").

(2) Where the "Company" makes a refund pursuant to Paragraph 1, it may deduct the amount corresponding to the benefit that the "Member" obtained from the use of the service and refund the remainder.

(3) In refunding the above price, where the "Member" paid the price through the "App Market", the "Company" shall without delay request the "App Market" operator to suspend or cancel the billing of the price, or shall provide guidance on the refund procedures of the "App Market". However, this may not apply where the deduction of the amount under Paragraph 2 is necessary.

(4) Where a "Photocard" purchase is refunded through the "App Market", the "Tokens" granted as a gift for that purchase shall be recovered from the "Member"'s remaining "Tokens". Recovery shall be limited to the remaining quantity, and "Tokens" already used for voting shall not be recovered. The refunded "Photocard" shall be excluded from the "Member"'s holdings list and shall again be in the not-held state, and the result of the recovery shall be displayed in the goods history within "DeCODE".

(5) "Sparks" purchased by a "Member" are, in principle, not refunded, except in the case of withdrawal of subscription under Article 27. However, where the service is permanently terminated and normal use becomes impossible, and in the case of Permanent Suspension under Article 30, Paragraph 2, the "Company" shall proceed with a refund for the remaining paid "Sparks". The refund amount shall be calculated on the basis of the payment amount at the time of the initial purchase, and "Sparks" granted free of charge through events, promotions, bonuses, and the like, and "Sparks" provided on discounted terms, are excluded from the scope of refund.

(6) Where a "Member" simultaneously holds goods purchased for consideration and goods granted free of charge through events, promotions, and the like, the free-of-charge portion shall be deducted first when the goods are used. The "Company" manages the balances of paid goods and free goods separately.

(7) "Tokens" have no expiration period and do not lapse. No separate expiration period is set for "Sparks", and where the service is terminated pursuant to Article 21, Paragraph 5, the usage period of a Paid Service with no fixed period shall be up to the date of termination announced at the time of the service termination announcement.

(8) Where the "Company", the "person who received payment of the price of the Content, etc.", or the "person who concluded the Content use agreement with the Member" are not the same person, each of them shall be jointly and severally liable for the performance of obligations relating to the refund of the price arising from withdrawal of subscription or rescission and termination of the agreement.

(9) The "Company" shall not claim a penalty or damages from a "Member" on the grounds of withdrawal of subscription. However, rescission and termination of the agreement by a "Member" shall not affect a claim for damages.

(10) Where the preceding nine paragraphs conflict with the policies of the "App Market" operator, the policies of the "App Market" operator shall prevail.

Article 29 (Rescission and Termination of the Agreement and Restriction of Use by the Company)

(1) Where a "Member" violates the obligations set forth in Article 19 or commits an act prohibited by these Terms, the "Company" may restrict the use of the entirety of that "Member"'s "DeCODE" account or terminate the agreement. Restriction of use is implemented by restricting the use of the entire account rather than a particular function.

(2) The period of restriction of use shall be 3 days, 7 days, or 30 days depending on the gravity of the violation, and where the "Company" deems it necessary in consideration of the gravity of the violation and the degree of intent or negligence, it may restrict use permanently (hereinafter referred to as "Permanent Suspension"). In the case of a serious violation such as the posting of sexual content, infringement of another person's personal information, or copyright infringement, a longer period of restriction of use or Permanent Suspension may be applied regardless of the number of violations. In the case of a violation of relevant laws, such as misappropriation of identity and misappropriation of payment, provision of illegal programs and interference with operations, illegal communications and hacking, distribution of malicious programs, or acts exceeding access authority, Permanent Suspension may be applied immediately.

(3) The detailed standards for restriction of use shall be determined internally by the "Company" and shall not be disclosed externally. A violation history that served as the basis for a restriction of use shall be excluded from the calculation of the standards for restriction of use once 90 days have elapsed from the date of its occurrence.

(4) In principle, the "Company" shall notify the relevant "Member" in person of the grounds for and period of a restriction of use before imposing it. However, where urgent measures are necessary, notification may be given without delay after the restriction of use. The fact of a restriction of use shall be notified only to the relevant "Member" in person, and where the "Member" accesses "DeCODE" during the period of restriction of use, the display of a restriction-of-use guidance screen may substitute for the notification.

(5) During the period of restriction of use, a "Member" may not use the functions of "DeCODE" and may only file an objection under Paragraph 6.

(6) A "Member" may file an objection in accordance with the procedure determined by the "Company" within 14 days from the date of receipt of the notification of the restriction of use. The "Company" shall reply to the "Member" with the result within 15 days from the date on which the objection is received, and where it recognizes the objection as justified, it shall immediately lift the restriction of use and restore the hidden postings and the like. The fact of the lifting shall be notified to the "Member" in person.

(7) Where a "Member" subject to a restriction of use creates a new account or uses another account for the purpose of evading it, the "Company" may also impose a restriction of use on accounts determined to belong to the same person. The standards for determining the same person shall not be disclosed externally.

(8) The "Company" may temporarily restrict transmission in accordance with standards determined by the "Company" in order to prevent flooding and the repeated transmission of identical phrases. This measure applies at all times separately from the restriction of use under this Article, and its standards shall not be disclosed pursuant to Article 7, Paragraph 2.

(9) Termination of the agreement under Paragraph 1 takes effect when the "Company" expresses such intention to the "Member" in accordance with the method of notice set forth in Article 12.

Article 30 (Effects of Rescission and Termination of the Agreement by the Company)

(1) In the case of a restriction of use with a fixed period of 3 days, 7 days, or 30 days, the "Tokens", "Sparks", "Photocards", and "Subscription" held by the "Member" shall be maintained as they are and shall not lapse or be terminated on the grounds of the restriction of use. A restriction of use does not affect the renewal of an "App Market" subscription, and the "Member" may manage the "Subscription" in the "App Market".

(2) In the case of Permanent Suspension, the "Company" shall terminate the "Member"'s "Subscription" and refund the amount corresponding to the remaining "Subscription" period and the balance of "Sparks" purchased by the "Member" for consideration. In such case, the "Company" may deduct 10% of the paid "Spark" balance. Where the "Company" cannot directly cancel the "Subscription" or make a refund due to the policies of the "App Market", the "Company" shall provide the "Member" with guidance on the cancellation and refund procedures through the "App Market".

(3) In the case of Permanent Suspension, "Tokens" and "Sparks" granted free of charge through events and the like shall lapse, and "Photocards" held by the "Member" are not subject to refund.

(4) The postings and comments of a permanently suspended "Member" shall not be deleted but shall be hidden so that they are not visible to other "Members", and the account data shall be preserved during the objection period under Article 29, Paragraph 6.

(5) The effects of rescission and termination of the service agreement due to reasons attributable to a "Member" shall be governed mutatis mutandis by Article 29.

Chapter 5 Overcharges, Compensation for Damage, Etc.

Article 31 (Overcharge)

(1) Where an overcharge occurs, the "Company" shall refund the full amount of the overcharge by the same method as the payment of the usage price. However, where a refund by the same method is impossible, the "Company" shall immediately notify the "Member" thereof and refund by the method chosen by the "Member".

(2) Paid payments through "DeCODE" shall follow the payment methods provided by the "App Market" operator, and where an overcharge occurs in the course of payment, the "Member" shall request a refund from the "Company" or the "App Market" operator.

(3) Refunds shall be processed in accordance with the refund policies of each "App Market" operator or of the "Company", depending on the type of operating system of the mobile device on which the service is being used.

(4) Where an overcharge occurs due to reasons attributable to the "Company", the "Company" shall refund the full amount of the overcharge regardless of contract costs, fees, and the like. However, where an overcharge occurs due to reasons attributable to the "Member", the costs incurred by the "Company" in refunding the overcharge shall be borne by the "Member" within a reasonable scope.

(5) Where the "Company" refuses a refund of an overcharge claimed by a "Member", the "Company" shall bear the burden of proving that the usage price was legitimately imposed.

(6) The "Company" shall handle the refund procedures for overcharges in accordance with the Content User Protection Guidelines.

Article 32 (Compensation for User Damage Due to Defects in Content, Etc.)

The "Company" shall handle matters concerning the standards, scope, methods, and procedures for compensation for user damage due to defects in Content and the like in accordance with the Content User Protection Guidelines.

Article 33 (Disclaimer)

(1) The "Company" shall be exempt from responsibility for the provision of "Content" where it is unable to provide the "Content" due to a natural disaster or force majeure equivalent thereto.

(2) The "Company" shall not be liable for any impediment to the use of Content due to reasons attributable to a "Member".

(3) The "Company" shall not be liable for the reliability, accuracy, or other aspects of information, materials, or facts posted by a "Member" in connection with the "Content".

(4) The "Company" shall not be liable for disputes and the like arising between "Members", between a "Member" and an "Artist", or between a "Member" and a third party, through the medium of the "Content".

(5) The automatic translation provided by "DeCODE" is the result of machine translation, and the "Company" does not guarantee its accuracy, completeness, or appropriateness. Where the content of a translation differs from the original text, the original text shall govern, and where a translation is not provided or fails, the original text shall be displayed. The "Company" shall not be liable for damages arising from errors in the automatic translation, absent intent or gross negligence.

(6) The "Company" does not guarantee the frequency, content, or timing of the "Signals" sent by an "Artist", and a "Subscription" provides the right to receive the "Signals" sent by an "Artist" and to use subscriber-only content, and does not constitute an undertaking to send a particular quantity or frequency of "Signals".

(7) The "Company" shall not be liable for payment errors or delays due to reasons not attributable to the "Company", such as failures in the payment system of the "App Market" operator or changes in its policies.

Article 34 (Resolution of Disputes)

(1) Where a dispute arises, the "Company" shall take appropriate and prompt measures reflecting the legitimate opinions or complaints raised by a "Member". However, where prompt handling is difficult, the "Company" shall inform the "Member" of the reasons therefor and the schedule for handling.

(2) A "Member" may apply to the Content Dispute Mediation Committee for dispute mediation in order to obtain relief for damage and mediation of a dispute in connection with the use of Content, pursuant to Article 30, Paragraph 1 of the Content Industry Promotion Act.

(3) Litigation brought between the "Company" and a "Member" shall be governed by the laws of the Republic of Korea as the governing law.

(4) Litigation concerning a dispute arising between the "Company" and a "Member" shall be filed with the court of jurisdiction under the Civil Procedure Act.

Article 35 (Overseas Use)

Where a "Member" intends to use "DeCODE" in a region outside the territory of the Republic of Korea, the "Company" does not guarantee the quality or usability of "DeCODE". This is also the case where "DeCODE" is provided in multiple languages. Accordingly, where a "Member" intends to use "DeCODE" in a region outside the territory of the Republic of Korea, the "Member" shall decide whether to use it at the "Member"'s own discretion and responsibility, and in particular, the responsibility to comply with local laws in the course of using "DeCODE" rests with the "Member".

Article 36 (Purchase, Exchange, and Refund of Paid Services)

(1) Payment for Paid Services shall be made only through the in-app payment methods provided by "App Market" operators such as the Apple App Store and Google Play.

(2) The types and conditions of the Paid Services and goods provided by the "Company" are as set forth in the following subparagraphs, and the prices shall be as displayed on the in-app payment screen.

"Subscription": a monthly, automatically renewing service joined on a per-"Artist" basis, and a "Member" may join the "Subscriptions" of multiple "Artists" individually. Cancellation, refund, and payment history are processed on the subscription management screen of the "App Market".

"Photocard": upon purchase of a per-"Artist" product, 1 card is allocated at random from among the cards of the relevant "Artist", with priority given to cards that the "Member" does not hold. In this case, all cards that the "Member" does not hold are allocated with equal probability, and probabilities are not set differently according to grade or rarity. Where there are no cards that the "Member" does not hold, a card already held may be allocated as a duplicate. For each "Photocard" provided, the quantity of "Tokens" determined by the "Company" is granted as a gift.

"Spark": paid goods used exclusively for live sponsorship, sold in 5 product units (40, 100, 300, 600, and 1,200 units).

"Pass": a fixed-term right to use the subscriber-only services of a particular "Artist" for a set period by entering a code issued by the "Company" or a partner on the registration screen within the "DeCODE" app, which is not sold within the app and does not renew automatically, and which may not be registered where the "Member" is already subscribed to the relevant "Artist".

(3) The "Company" may refuse or cancel the formation of a purchase agreement by declining, withholding, or cancelling acceptance of a "Member"'s application to purchase a Paid Service in the following cases.

Where another person's name or another person's account is used

Where the payment is determined to be a payment by misappropriation, taking into account abnormal repeated payments and refunds from the same account, a history of misappropriation, and the like

Where false information is entered in the course of purchase, or required matters are not entered

Where a minor under 19 years of age applies without the consent of a legal representative

Where payment for the transaction has not actually been made or there is a possibility that it will not be made

Where the "Member" has violated these Terms, such as through infringement of copyright in the "Content"

Where the "Member" has been subject to a restriction of use pursuant to Article 29

Where the "Member" has a record of violating subparagraphs 1 through 7 above

Where approving the application for use would otherwise violate relevant laws, public peace and order, good morals, or the relevant terms and conditions of the "Company"

(4) The "Company" may withhold acceptance of a "Member"'s application to purchase until the grounds in each of the following subparagraphs are resolved.

Where a failure has occurred in "DeCODE"

Where the facilities or related personnel for the normal operation of "DeCODE" are insufficient

(5) In the case of a Paid Service for which provision commences immediately upon purchase, such as a "Photocard", because allocation and provision take place immediately upon the "Member"'s purchase, restrictions under Article 27, Paragraph 2 may arise with respect to exchange and refund, and the "Company" shall display such fact on the product detail screen or the payment screen.

Article 37 ("Artist" Accounts and Content)

(1) "Artist" accounts are issued by the "Company" to members of CODE ZIGU and cannot be acquired by "Users" through the membership registration procedure. Matters concerning the issuance, management, and withdrawal of "Artist" accounts shall be governed by a separate agreement between the "Company" and the "Artist" or the "Artist"'s agency.

(2) Copyright and other intellectual property rights in the "Signals", the content of "Spaces", live broadcasts, and the like that an "Artist" posts on "DeCODE" belong to the "Artist", the agency, or the relevant rights holder pursuant to Article 25, Paragraph 2, and "Members" shall not photograph, reproduce, or distribute them without authorization, pursuant to Articles 19 and 25.

(3) "Artists" do not block "Members". An "Artist" may hide a "Member"'s replies, comments, Fan Letters, live chats, and the like from the "Artist"'s own screen or report them to the "Company", and hiding applies only on the "Artist"'s screen and does not affect the relevant "Member"'s right to use the service or the exposure of the content to other "Members".

(4) An "Artist"'s report shall be handled pursuant to Article 24-2, and an "Artist"'s report or hiding does not in itself result in a restriction of use against a "Member" under Article 29. Whether a restriction of use is imposed shall be determined by the "Company" in accordance with these Terms.

(5) Where the provision of a particular "Artist"'s "Signals" or content is suspended due to reasons such as the "Artist"'s suspension of activities or withdrawal, the "Company" shall notify "Members" by the method set forth in Article 12. In such case, new sign-ups for the relevant "Artist"'s "Subscription" product shall be suspended, and the "Subscription" of a "Member" who is already subscribed shall not terminate immediately but shall terminate at the point at which the already paid usage period expires and shall not renew automatically. During the already paid period, the "Member" may use the "Signals" sent by the relevant "Artist" up to that point and the subscriber-only content, and "Photocards" already held shall be maintained.

(6) Live replay is provided exclusively to subscribers and is provided without a separate retention period, provided that it may be deleted individually according to the circumstances of the "Company" or the "Artist".

Article 37-2 (Use of "Signals")

(1) "Signals" may be used on the channel of the relevant member only by "Members" who have purchased the per-member "Subscription" product for CODE ZIGU through in-app payment in the "App Market". Messages sent by the "Artist" after the start of the "Subscription" are provided on the channel, and messages sent before the "Subscription" are not provided.

(2) A "Member" may send text replies on the channel of a member to whom the "Member" is subscribed, and replies are automatically translated into the "Artist"'s language and delivered. The following restrictions apply to the use of replies.

The number of replies available is limited in a manner in which it is recharged upon receipt of an "Artist"'s message in accordance with the standards determined by the "Company", and the remaining number is not displayed on the screen. Once the number is exhausted, no reply may be sent until the "Artist"'s next message arrives

The number of characters in 1 reply is limited to 100 characters or fewer

A reply that has been sent cannot be cancelled, modified, or deleted

Repeated transmissions exceeding the standards determined by the "Company" are temporarily restricted pursuant to Article 29, Paragraph 8

(3) The "Company" applies the filters in the following subparagraphs in order to protect the human rights of "Artists" and to foster a sound messaging environment. The filters apply to expressions falling under subparagraphs 1 and 2 of Article 19, Paragraph 2.

Prohibited word filter: a reply containing a prohibited word registered by the "Company" is restricted from transmission at the input stage, and the "Member" may modify the expression and send it again

Automated detection filter: where a circumventing expression or the like that is not on the prohibited word list is detected, the reply is transmitted but the relevant portion is displayed in a hidden state on the screens of the "Artist" and the "Member". Detection is performed automatically, and where a portion has been hidden in error, an objection may be filed pursuant to Article 24-2, Paragraph 6

(4) Threats, implications of sexual harassment, and the like in sentence form that are not hidden by the filters shall be addressed through reporting and restriction of use under Article 29.

(5) The messages, images, and audio of an "Artist" provided through "Signals" are provided for the viewing of the "Member" in person, and acts of photographing, reproducing, storing, or distributing them without authorization are prohibited pursuant to subparagraph 8 of Article 19, Paragraph 1.